Do you believe that innovation drives results and passion overcomes obstacles? Then join a fast-paced, mission-driven organization with a decidedly entrepreneurial spirit.
Points of Light is the leading volunteer organization with more than 20 years of history and a bipartisan presidential legacy. Our mission is to inspire, equip and mobilize people to take action that changes the world. We connect people to their power to make a meaningful difference by providing access to tools, resources and opportunities to help volunteers use their time, talent, voice and money to meet the critical needs of our communities. We are organized into three divisions: Programs, Civic Incubator and Action Networks, which include: HandsOn Network, the largest network of 250 local volunteer centers across the country and around the world; generationOn, the youth service movement that ignites the power of kids to make their mark on the world; AmeriCorps Alums, the national service alumni network that activates the next generation of service leaders; and Points of Light Corporate Institute, which enables companies to engage their employees and customers in service.
Position Overview
Points of Light seeks a Coordinator for its Intern and Volunteer Services department to manage a portfolio of service integrated programs. The Coordinator will team with the Performance Management division to effectively integrate a service culture throughout the organization. The Coordinator will also establish strong working relationships with local, regional and national university and campus personnel, a variety of fellowship programs and other entities supporting service capacity building activities. Additionally, the Coordinator will serve as the primary point of contact for staff and service associates. The Coordinator will be responsible for service associate recognition and retention processes; and support guidance, resources and training to staff around program best practices, compliance and regulations.
This position is based in Atlanta, and reports to the Director, Human Resources. The Coordinator supervises a team of Service support staff, interns and volunteers. Additionally, the Coordinator will facilitate effective collaboration with staff to achieve synergistic and dynamic staff-associate relationships. The Coordinator will work closely with individual staff members to gain an understanding of their work scope and learn their objectives for using service based support. The Coordinator will regularly support and collaborate with the Chief Performance Management Officer on staff engagement and service learning activities.
Responsibilities
The Coordinator will manage a portfolio of service-based programs including the skills-based volunteer program, internship program, community volunteer program, the employee volunteer program, the Federal Work Study program and the AARP WorkSearch Foundation partnership. Through these programs, the Coordinator will support service-based opportunities for both staff and service associate candidates.
- Programs: The Coordinator will support a robust suite of service-based programs increasing capacity for Points of Light staff. The Coordinator will work with a host of staff, management, and external partners to deliver high-value talent in service learning roles. The Coordinator will support strong recruiting, recognition and retention practices, resources and training to staff around program best practices, compliance and regulations.
- Documentation and Reporting: The Coordinator will lead activities for file maintenance, record keeping processes and office organization. Additionally the Coordinator will ensure the proper branding and consistent messaging of all internal and external messaging, forms, documents and letters. The Coordinator will provide program support with position postings, campus relations and manage contact lists. The Coordinator will ensure confidentiality of records, accurate reporting and auditing activities and documented in-kind valuation.
- Staff/Service Associate Engagement: The Coordinator will work closely with Points of Light service associates to ensure a healthy and successful service experience. The Coordinator will lead on-site and off-site engagement activities for service associates and encourage participation in staff related service and learning activities. The Coordinator will conduct regular service associate meetings and ensure the Human Resources Director is notified of service associate concerns, priorities, ideas and general communications.
Required Professional Experience:
- Bachelor’s degree required.
- 3-4 years of work experience preferred with demonstrated success in building partnerships and collaborative networks.
- Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, etc.) is required. Experience with Salesforce or customer solutions management software is preferred.
- Proven ability to build relationships and influence others at multiple organizational levels, including staff and senior executives.
- Proven ability to prioritize, track and manage personal and team workflow and resources.
- Exceptional written and verbal communication skills High attention to detail.
Cultural Environment:
- A high degree of personal initiative with the desire and ability to meet aggressive revenue goals.
- An entrepreneurial spirit and creative approach for developing ideas and translating them into action plans.
- A commitment to community service and the mission of Points of Light.
- An ability to thrive in an environment characterized by significant growth, diversity, and constant change.
- A commitment to learning constantly from past experiences and to applying lessons from those experiences to future efforts.
To Apply:
Send cover letter and resume to:
resumes@pointsoflight.org (please include job title in the subject line)
Human Resources, 600 Means Street, Suite 210, Atlanta, GA 30318
No phone calls please.