Program Manager, Global Service
Points of Light is the leading volunteer organization with more than 20 years of history and a bipartisan presidential legacy. Our mission is to inspire, equip and mobilize people to take action that changes the world. We connect people to their power to make a meaningful difference by providing access to tools, resources and opportunities to help volunteers use their time, talent, voice and money to meet the critical needs of our communities. We are organized into three divisions: Programs, Civic Incubator and Action Networks, which include: HandsOn Network, the largest network of 250 local volunteer centers across the country and around the world; generationOn, the youth service movement that ignites the power of kids to make their mark on the world; AmeriCorps Alums, the national service alumni network that activates the next generation of service leaders; and Points of Light Corporate Institute, which enables companies to engage their employees and customers in service.

Position: Program Manager, Global Service
Department: Global Service/Civic Incubator
Reports to: Vice-President, Global Service
Location: Atlanta, GA

Position Overview

The Global Service Program Manager will be part of a small, entrepreneurial team working to rapidly grow Points of Light’s global presence and impact. The Program Manager will work closely with other internal departments (e.g., Affiliate Advancement, HandsOn University, Development) as well as executive directors of our international affiliates and leaders of our corporate and strategic partners.
The Program Manager will play a lead role in delivering international corporate employee activation projects through HandsOn’s international network, developing globally-focused service innovation projects, and supporting marketing, communication, and fundraising efforts for Points of Light’s global work.

Primary Responsibilities
1.Program Management of International Corporate Activation Projects
•Develop proposals to support fundraising and partnership-building efforts
•Manage global corporate relationships and reporting
•Manage contract and payment processes with international affiliates/partners
•Lead local affiliate/partner orientation, training, equipping, monitoring, technical assistance and evaluation processes
•Support proposal and partnership development efforts with corporate partners

2.Market Research and Project Development/Implementation
•Support development of Global Committee impact initiatives and knowledge-building agenda
•Lead research efforts to formulate new global products/services (e.g., global HandsOn Schools, international cross-border volunteering, micro-volunteering)
•Manage project implementation in collaboration with strategic partners and international network
•Support fundraising efforts to build and grow innovative new programs

3.Marketing, communication, and information management for global work
•Develop communication materials/proposals to support fundraising and partnership-building efforts
•Provide/manage content for Points of Light’s broader communication channels and internal awareness building
•Develop/maintain global sections of Points of Light’s websites and internal management systems (e.g., Salesforce)
•Present on Points of Light’s behalf at conferences and meetings

Qualifications and Skills
•Minimum of a bachelor’s degree
•3 years of relevant work experience in corporate/nonprofit project management, management consultant companies, profit/ nonprofit start ups and/or social entrepreneurship. (Corporate work experience is a plus)
•Demonstrated entrepreneurial and problem solving skills, and track record of creative solution building
•Strong conceptual design, research and analysis skills
•Strong process design, program development, and project management skills
•Strong relationship building skills, particularly across international contexts, corporate/nonprofit sectors, and/or multiple internal departments
•Excellent written and verbal communication skills
•Experience leading projects in or with the corporate and nonprofit sectors
•Passion for and track record of engagement in volunteering and service
•Results-driven, with an ability to prioritize and multi-task
•Multilingual skills and multicultural experience is a plus

Travel: Some domestic and international travel expected, approximately 15%

Interested persons should mail or email a cover letter, resume and salary requirements to:
Human Resources
Points of Light
600 Means Street, Suite 210, Atlanta, GA 30318
E-mail: resumes@pointsoflight.org
No phone calls please.

EXECUTIVE SUMMARY

Our vision is a world in which everyone has discovered their power to make a difference, creating healthy communities in vibrant, participatory societies. Our mission is to inspire, equip and mobilize people to take action that changes the world. Our aspirations lie in enabling everyone, everywhere to realize their potential to make a difference and to make their community and the larger world better – healthier, greener, more prosperous and equitable, better informed and educated, less vulnerable to disasters and more civil and hospitable.

Points of Light is a fast-paced, mission-driven organization with a decidedly entrepreneurial spirit. With more than 20 years of history, a bipartisan presidential legacy and the largest volunteer footprint in the nation, Points of Light has the vision and the strategy to create a quantum leap for service and civic engagement. The country’s largest network devoted to volunteerism and civic action was formed in late 2007 by the combination of two extraordinary organizations—Points of Light Foundation and HandsOn Network.

Today, Points of Light remains dedicated to inspiring, equipping and mobilizing people to solve some of the world’s great challenges, enabling civic engagement and community impact on an unprecedented scale. Over the next three years, we plan to significantly grow the number of people who volunteer and broaden and deepen the ways people create real and lasting change. In the process, we also aim to define a new kind of volunteerism for the 21st century – volunteering and civic engagement that calls on people to use all of their assets – their time and talents, their financial resources and their voice – to improve the world.

Points of Life has a staff of about 120 and an annual operating budget of $30 million. Last year, the organization completed its most successful fundraising campaign ever, culminating in the Points of Light Tribute Event at the Kennedy Center in Washington, D.C. With all four living former presidents in attendance and President Barack Obama participating by video from his travels abroad, the evening was a direct tribute to President George H. W. Bush and an indirect manifestation of the role Points of Light plays in igniting and leveraging the growing enthusiasm for service.

Points of Light is led by CEO Michelle Nunn, a co-founder of HandsOn Network. For each of the past four years, Michelle has been named to Nonprofit Times’ annual “Power and Influence Top 50” list. POL is governed by a board of two dozen senior executives, philanthropists and community activists, all notables in their fields and all possessed of an extraordinary commitment to service and impact.

Organizational Overview

Points of Light is organized into three divisions: Action Networks, Programs and the Civic Incubator.

Points of Light’s Action Networks allow us to reach distinct groups with the tools and resources they need to engage people as change agents. These include: HandsOn Network, the largest network of volunteer centers across the country and around the world with 250 local affiliates; generationOn, the youth service movement that ignites the power of kids to make their mark on the world; AmeriCorps Alums, the national service alumni network that activates the next generation of service leaders; and the Corporate Institute, the go-to organization that supports companies engaging their employees and customers in volunteer service.

Our Programs division builds and scales training, education and signature programs to address critical needs and build stronger communities. Our programs focus on the environment, education, economy, emergency preparedness, and veterans and military families. The Community Blueprint Network provides a framework for communities to support veterans and military families. Recognition programs like the Daily Points of Light Award and the Extra Mile-Points of Light Volunteer Pathway celebrate the power of individuals to create meaningful change and inspire others to serve. We offer year-round training programs and signature events like the annual National Conference on Volunteering and Service.

The Civic Incubator is a locus for new forms of civic and volunteer action. The Civic Incubator identifies the best ideas from across the Action Networks and the sector to replicate or scale. The Civic Incubator supports entrepreneurs launching early stage ventures that engage people to create and drive positive change through training, seed funding and support services. Specific initiatives include the first start-up accelerator program for civic ventures, a ”ventures in residence” program for new enterprises, and innovative models to expand the organization’s global network of volunteer leaders in societies from El Salvador and Rio de Janeiro to Shanghai and Milan.

Points of Light Strategic Plan Overview (FY12 – FY14)

Our strategic plan is focused on how we can best support people in their efforts to make the world a better place. By 2014, we aim to reach 50 million people annually to raise awareness and inspire them to make a difference, provide people with access to one million projects and other opportunities to learn new skills and engage in work to improve their communities, and mobilize 10 million people each year to use their time, talent, money and voice to create community change.

To achieve these goals, we will follow six mutually reinforcing strategic directions: strengthen our action networks to increase their impact; increase volunteer participation through our corporate and non-profit partnerships; expand access to opportunities through technology; improve the outcomes of our signature programs focused in the areas of environment, education, economy, emergency preparedness, and veterans and military families; foster innovative, high-impact approaches that will engage people more deeply; and advance policies and a culture that encourages and supports service and volunteerism.