The Volunteer Management Training Series is a set of six courses in basic volunteer management that is offered by more than 100 Volunteer Centers across the U.S.

Course 1: Understanding Volunteering

• Overview of volunteering in the U.S.
• Characteristics of effective volunteer programs
• Volunteer involvement models and volunteer motivation

Course 2: Planning a Volunteer Program

• Conducting basic needs assessments
• Creating volunteer position descriptions
• Developing a purpose statement, policies and budget

Course 3: Recruiting and Placing Volunteers

• Developing volunteer recruitment strategies and messages
• Accessing underutilized volunteers
• Interviewing and screening for optimal placement

Course 4: Orienting and Training Volunteers

• Identifying training needs
• Building a training session
• Effective training delivery

Course 5: Supervising Volunteers

• Defining and communicating expectations
• Supervising and recognizing people with different motivations
• Developing a recognition plan

Course 6: Evaluating Your Volunteer Program

• Deciding what you need to evaluate
• Assessing volunteer satisfaction, management process, and community impact
• Using evaluation information

Many Volunteer Centers provide training locally on topics related to volunteer management. Connect with a Volunteer Center near you. Look for the icon.