In 1982, a member of a combined group of church ushers, known as the Wilson County Ushers Fellowship, lost her home to a house fire. Other members of the Fellowship brought clothing and house hold items for this family in need. These acts of kindness resulted in an accumulation of clothing of every size and description. This overflow gave the group the idea of setting up a clothing bank to be used for families who experience loss due to fire.
During this time, Annie Ward, a receptionist at Wilson County Department of Social Services, approached the group with her concerns about the large number of persons who were not able to be served by that agency. After talking with other concerned citizens, the group learned that St. Alphonsus Church had a food pantry in its facility. The two groups formed a partnership and created Operation Care, Inc.
Operation Care, Inc. is a nonprofit that works as a county-wide crisis center, aiding clients regardless of race, age, sex, creed or national origin. Operation Care has assisted clients with their utility bills, their monthly rent payments and the purchase of needed medication. Additionally, they have provided food for more than 200 families, clothes for 500+ people and used furniture and appliances for numerous homes.
Operation Care, Inc. receives applications requesting funds for emergency needs. Additionally, Operation Care, Inc. accepts referrals from local churches, organizations and other social service provider agencies. Operation Care, Inc. volunteers conduct a confidential interview for families or individuals with emergency needs. After consultation with the Chairman of the Board of Directors, volunteer workers assist in securing appropriate assistance including financial support, referral services or other aid.
Self-described as "People in the Business of Helping People," Operation Care, Inc. is run by an all-volunteer staff with 20 board members and 6 volunteer workers. Operation Care Inc. delivers, to persons in need, at least 90% of every dollar contributed to the agency. The organization does not receive grant money; it relies on funds collected from churches, fraternal and civic organizations, businesses, private citizens and periodic fundraisers.