Manage For Results!

Jun 1, 2011

Within the “Strength” focus area category sessions focus on proven methods and emerging trends for managing, strengthening and sustaining volunteering and service programs to meet ever-changing economic, socio-economic, social and volunteer realities.

Here are some sessions that discuss managing volunteers for results in order to be able to retain further volunteers in the future.

Assessing Community Capacity for Change (5450)
Monday, June 6, 2011 1:00 PM – 2:30 PM
Room: MCCNO 347

Speaker: David Chavis

Twitter Hashtag: #NCVS5450
In order to make communities health and with opportunity, the organizations and other institutions need to have the capacity to make changes in the the service and other systems but also in the physical and social environment.

This session presents how 14 communities in California funded by The California Endowment assessed have used a capacity assessment to strengthen their ability to build healthier communities.

Participants will learn the research, development and application processes that helped the foundation and community collaborations develop a targeted and phased capacity building strategy.

Making the Case for Service:
Getting Ready to Demonstrate Impact through Rigorous Research
Monday, June 6, 2011 1:00 PM – 2:30 PM
Room: MCCNO 356-357
Speaker: Brandee Menoher
Twitter Hashtag: #NCVS5587
What challenges does your organization face around performance measurement?

Standardized program measures?

Data collection?

Tools? Resources? Rigorous evaluation?

This session will explore these issues and discuss solutions.

Developing Accountability Systems (5365)
Tuesday, June 7, 2011 8:30 AM – 10:00 AM
Room: MCCNO 347

Speakers: Kate Kavouras, Alison Egan

Twitter Hashtag: #NCVS5365
This session includes lessons from Teach For America’s 20 year history measuring student academic achievement, including how to set up effective evaluation systems.

Beyond the field of education, this session provides instructions on how to tailor your program goals and set up evaluation systems to demonstrate your success in meeting your goals and your impact overall.

Movie: Saving Philanthropy (5714)
Tuesday, June 7, 2011 12:00 PM – 2:00 PM
Room: MCCNO 339
Twitter Hashtag: #NCVS5714

Saving Philanthropy
speaks to non-profit directors and funders who value outcomes but are struggling with how to define and measure them.

The film is designed to offer a clear, straightforward framework for implementing a managing to outcomes strategy.

Saving Philanthropy contends that a non-profit organization operating without a clear strategy for managing to outcomes is akin to a ship at sea sailing without a charted course, yet hoping to miraculously reach its destination.

America’s Service Commissions Annual Meeting & Reception (5635)
Sunday, June 5, 2011 6:00 PM – 8:00 PM
Twitter Hashtag: #NCVS5635
Annual gathering of ASC members and friends, which features guest speakers, the Friend of ASC Award presentation, an update on ASC activities, and the ratification of the ASC Board of Directors.

This reception will happen at The Cabido on 751 Chartes Street.

Tickets are $65 per person.

Evidence-based Programming Clinic: Tips and Tools for CNCS-funded Programs and Projects (5657)
Monday, June 6, 2011 9:00 AM – 12:00 PM
Room: MCCNO 344-345
Speaker: Justine Murray
Twitter Hashtag: #NCVS5657
CNCS has a new strategic plan with new performance measures that involve demonstrating “evidence.”

What do we mean by this and how do you go about collecting data to meet these performance measures?

If you are a CNCS grantee, subgrantee or project, come participate in this hands-on clinic before the conference begins.

Preparing for RSVP Recompetition 2 (5677)
Monday, June 6, 2011 10:00 AM – 11:30 AM
Room: MCCNO 255-257

Speaker: Erwin Tan

Twitter Hashtag: #NCVS5677
This session will address the upcoming RSVP recompetition.

Corporation staff will provide an update on the implementation of recompetition and relevant requirements of the Serve America Act.

A duplicate session runs concurrently as 5688.

This session repeats on Tuesday as 5557.

Preparing for RSVP Recompetition 3 (5557)
Tuesday, June 7, 2011 8:30 AM – 10:00 AM
Room: MCCNO 255-257

Speakers: Patrick Triano, Kathie Ferguson, Linda Schnee, Ron Lessard, Charles Davenport, Tracy Seabolt

This session will address the upcoming RSVP recompetition.

Corporation staff will provide an update on the implementation of recompetition and relevant requirements of the Serve America Act. This is a repeat of Monday’s 5688 and 5677.

State Service Commission Peer Networking Session (5672)
Tuesday, June 7, 2011 12:00 PM – 1:30 PM
Room: MCCNO 357
Speaker(s): Christy Venable, Bob Shogren
Twitter Hashtag: #NCVS5672
Description: State service commissioners and staff will have an opportunity to share best practices, ask program management-related questions and connect with their peers in an informal, conversational-style setting. Please BRING YOUR OWN LUNCH to the session.
Engaging Resident Volunteers in Disaster Recovery (5684)
Tuesday, June 7, 2011 1:30 PM – 5:30 PM

Speaker: Tina Marquardt

Twitter Hashtag: #NCVS5684
Come get a firsthand look at the Beacon of Hope Resource Center Neighborhood Revitalization MODEL (Mapping, Outreach, Development, Engagement, Leadership), which develops sustainable neighborhoods by creating a resident-led community resilience plan.
Change When Change is Hard: The College Completion Agenda (5567)
Tuesday, June 7, 2011 2:00 PM – 3:30 PM
Room: MCCNO 255-257

Speakers: Peter Sims, Jamie Merisotis

Twitter Hashtag: #NCVS5567
Peter Sims, author of best-selling book Little Bets: How Breakthrough Ideas Emerge through Small Discoveries will share ideas about change followed by discussion on how the concept applies to the problem of college readiness, access, and completion for disadvantaged youth and veterans. There will be free books for the first 200 attendees.
Practical Application of The Toyota Production System for Nonprofit Capacity Building (5297)
Tuesday, June 7, 2011 2:00 PM – 3:30 PM
Room: MCCNO 346

Speaker: Mark Reich

Sponsor: Toyota
Twitter Hashtag: #NCVS5297
While originally developed to ensure quality and productivity in manufacturing, the Toyota Production System, or TPS, can be applied to any process.

This session will give an overview of TPS, its history and provide real-world examples of how TPS has been applied in health care, education, even a free food pantry.

If there is a process to what you do, TPS can be applied to improve the efficiency of that process, the quality of the product and the satisfaction of the customer.

Learn how TPS can set your organization and your team on a pathway to continuous improvement.

Tools and Strategies for Implementing Results-Based Management & Performance Reporting in Your National Service Program (5663)
Tuesday, June 7, 2011 4:00 PM – 5:30 PM
Room: MCCNO 354

Speakers: Traci Kirtley, Steve Struthers

Twitter Hashtag: #NCVS5663
Find out how you can apply the “lessons learned” by Admission Possible and Minnesota Reading Corps from their use of dashboard-style reporting and other management practices to build a data-driven culture and ultimately deliver better results.
AmeriCorps Meeting with AmeriCorps Leadership (5642)
Tuesday, June 7, 2011 6:00 PM – 7:00 PM
Room: MCCNO 243-245
Speakers: John Gomperts, Jennifer Bastress-Tahmasebi, Mark Gearan, Lois Nembhard, Rosa Moreno-Mahoney
Twitter Hashtag: #americorps
Leaders and staff from AmeriCorps programs around the country will meet with leaders from CNCS to discuss important issues.
NARSVPD/RSVP 40th Anniversary Celebration (5691)
Tuesday, June 7, 2011 6:00 PM – 8:00 PM
Room: Marriott Galleries 4, 5, and 6
Twitter Hashtag: #NCVS5691
RSVP Directors should come to the Marriott Hotel on Canal St. for a celebration of the 40th Anniversary of the RSVP Program. Tuesday, June 7, 2011, 6:00 – 8:00 p.m. Sponsored by NARSVPD with support from Senior Service America Inc.
National Association of Foster Grandparent Program Directors (NAFGPD) (5700)
Tuesday, June 7, 2011 6:00 PM – 8:00 PM
Room: MCCNO 252

The National Association of Foster Grandparent Program Directors will conduct their annual meeting.

Improving Educational Outcomes for Students and Schools with Service-Learning and the National Service-Learning Clearinghouse (5317)
Wednesday, June 8, 2011 8:30 AM – 10:00 AM
Room: MCCNO 242

Speaker: Erin Lee

Twitter Hashtag: #nslc
Service-learning is a valuable way to ensure that students get the most out of their educational experiences by tying curriculum to community needs and working through the stages of investigation, planning, action, reflection, demonstration, and celebration.

The National Service-Learning Clearinghouse is the source for resources that support service-learning in all settings.

This session will enable participants to use the Clearinghouse website and tools to adopt and adapt tools, strategies, and resources to most fully support educational success through service-learning in their schools and communities.

Pathways to Innovation: Social Innovation Fund Grantee Impact Programs (5559)
Wednesday, June 8, 2011 8:30 AM – 10:00 AM
Room: MCCNO 352

Speakers: Paul Carttar, Doug Borchard, Kristin Morse, Maura Riordan, Laura D’Alessandro

Twitter Hashtag: #NCVS5559
In this session representatives of Social Innovation Fund grantees will provide a brief overview of their innovative, evidence-based solution and an update on progress to date followed by discussion. Included are: New Profit, NYC Mayor’s Fund, LISC, United Aids Fund.
The National Center for Service & Innovative Leadership: A conversation about how to improve innovation in service (5339)
Wednesday, June 8, 2011 8:30 AM – 10:00 AM
Room: MCCNO 346
Target Audience: Executive director, president, or other senior staff

Speakers: Shirley Sagawa

Twitter Hashtag: #NCVS5339
The Presidio Trust is breaking ground on the first phase of a new National Center for Service & Innovative Leadership at the Presidio.

Join us for a conversation with key leaders in the service field about how this Center can help you achieve greater impact.

Be prepared to share your thoughts on how a National Center focused on leadership development, knowledge-sharing, and cross-sector partnership can benefit your organization and the service field as a whole.

What Do We Mean By National Service Participant Impact? (5593)
Wednesday, June 8, 2011 8:30 AM – 10:00 AM
Room: MCCNO 337
Speakers: John Gomperts, Jennifer Bastress-Tahmasebi, William Chrysanthos
Twitter Hashtag: #NCVS5593
The CNCS Strategic Plan identifies performance measures for participant impact.

What are the best and most innovative practices that lead to these outcomes?

Come be a part of a discussion to help uncover what’s working across national service programs and projects.

Building Robust Evidence of Program Impact (5563)
Wednesday, June 8, 2011 10:30 AM – 12:00 PM
Room: MCCNO 255-257

Speakers: Paul Carttar, Kirsten Breckinridge, Joscelyn Silsby

Twitter Hashtag: #NCVS5563
This session will describe and explore tools and processes the Social Innovation Fund is using during its first year to validate the impact of SIF funded programs and build a base of evidence about what works.

The workshop format includes:

1) a brief update on SIF’s 11 grantees and first year of implementation;

2) the evaluation technical assistance models that have been used along with tools and guidance that have been developed in consultation with grantees; and

3) a panel discussion with SIF grantees about the processes they have being putting in place to build their evidence base over the next 3 to 5 years.

Presenters include members of the SIF program team and evaluation team at the Corporation, as well as SIF grantees working in the three priority areas of economic opportunity, youth development and health.

Looking at the ROI of Volunteer Service: Alternative Approaches (5666)
Wednesday, June 8, 2011 10:30 AM – 12:00 PM
Room: MCCNO 355

Speakers: Edward Goldstein, Emily Dessem, Tony Goodrow

Twitter Hashtag: #NCVS5666
This workshop will explore the issue of determining an organization’s return on investment in engaging and utilizing volunteers both in direct service and capacity-building roles.

Two specific approaches will be demonstrated and discussed.

The Power of “What if?”…
Extra Mile America: Stories of Inspiration, Possibility and Purpose
Wednesday, June 8, 2011 10:30 AM – 12:00 PM
Room: MCCNO 253

Speaker: Shawn Anderson

Amidst a climate of difficulty, it’s necessary to dream bigger, be creative and recommit to “going the extra mile.”

Hear empowering stories of people who took initiative, pushed forward and created incredible change. Be inspired to remain determined in the face of challenge by asking “What if…?”

The Real Bottom Line: Using Data to Make Your Case and Demonstrate Impact (5226)
Wednesday, June 8, 2011 10:30 AM – 12:00 PM
Room: MCCNO 337

Speaker: Kristen Cambell

Twitter Hashtag: #NCVS5226
Your work is not “nice,” it’s necessary.

This session will explore how data collection and impact metrics can communicate your important bottom line.

Among other things, it will use success stories to demonstrate how to use data to advocate for education legislation and social services, how volunteerism effects urban and economic development, and how deliberative dialogue can increase civility.

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