Reimagining Employer-Led Service Models

The Starbucks Foundation Service Fellows program provides critical support to local nonprofit organizations in the Points of Light Global Network, while giving select Starbucks partners (employees) the opportunity to pursue their personal passion to get involved and tackle pressing community needs.


Engaged in Service


with Strengthened Communities


Increasing their Capacity

About the Program

Following a successful six-month pilot in 2018, this full-scale program expanded to 20 cities in 2019. An initial seven-month cohort of 42 fellows began in September 2019 with another cohort of up to 50 fellows launching in April 2020.

Throughout the program, fellows work up to 20 hours a week with their community site, a local Points of Light Global Network affiliate, while continuing to work at their Starbucks store. At the beginning of their service term, fellows and their supervisors participate in the Service Fellows Summit, an engaging three-day learning experience hosted at Starbucks Headquarters in Seattle.

In addition to developing new professional skills, fellows support a wide variety of causes and initiatives including managing large-scale days of service, developing and hosting disaster preparedness trainings, and providing volunteer management training to local organizations.

Meet the Service Fellows

Strengthening Communities

Service Fellows provide vital human capital to nonprofit organizations while developing professional and civic leadership skills.


In addition to providing training, resources and day-to-day support to fellows and site supervisors, Points of Light oversees all program management and evaluation.


Sites provide expertise on local community needs and impact programming while supervising the fellows in their work.