Leverage the Points of Light Conference to Help Strengthen Your Strategic Volunteer Engagement

I’ve been attending

Points of Light Conference

for over a decade meeting fellow nonprofit professionals, mingling with corporate social responsibility partners and hearing diverse perspectives and experiences that are shaping the future of volunteer and community engagement. Every year, I am excited to connect with new people, hear about innovative practices and be inspired by fellow attendees and presenters. Here are five recommendations that will not only help you make the most of conference but also help get your organization on its way to operating as a

Service Enterprise

.

Five Recommendations for Attending Conference

1. Sit by new people.

Whether you have been going for years or are a first timer, I challenge you to sit by a variety of individuals throughout the sessions you attend. Connect with them and ask what they are most excited about, the best session they attended or what they are inspired to do differently. If you want to learn more about them and their work, connect through the conference app or via

LinkedIn

.

2. Explore the vendors and connect with their customers.

To operate as a Service Enterprise and strategically leverage volunteers to meet community needs you must be efficient and effective at

Recruitment & Cultivation, Onboarding, Training, Communication and Tracking & Evaluation

. Many vendors can help you work smarter, not harder. Don’t just take the vendor’s word — often, you can connect with some of their customers to get firsthand reviews while at conference.

3. Listen for ways to gain buy-in and examples of LEADERSHIP INVOLVEMENT.

No one person will succeed doing volunteer and community engagement alone. A theme I have seen over the last decade is the most successful and impactful efforts have the support of the whole organization, not just the volunteer engagement staff. Learn from others’ successes and maybe even their failures.

4. Say thanks to the corporate partners.

At lunches and in the hallways, keep an eye out for corporate partners that represent your local companies. Make sure to share success stories of local efforts. If you don’t know any, I encourage you to ask how they would describe their ideal nonprofit partner or what they look for in a partnership. It is a great conversation starter and will help you connect with corporate partners in the future.

5. Bring it back.

Make sure to bring back what you learned and share it, not just with the volunteer engagement team but with a cross-functional team that will help lead

Growth & Change

at your organization. Connect with the presenters and let them know you are going to share what you learned. Sometimes they may even be able to help you.

6. BONUS! Stop by the AL!VE Booth.

Learn more about Service Enterprise, connect with volunteer engagement professionals across the country and get a ribbon to add to your badge. I look forward to seeing you at the

2024 Points of Light Conference

. Heck, maybe I’ll even get to sit by you. Until then, if y’all want to

learn more about Service Enterprise

and how AL!VE can help you leverage volunteers and their skills to meet community needs, connect with me on

LinkedIn

or at

[email protected]

.

20 Links to Help You Plan for the 2024 MLK Day of Service

For many companies, especially in the U.S., MLK Day is traditionally a “day on, not a day off.” Corporate volunteer managers spend weeks planning volunteer opportunities to share with their fellow employees, hoping to kick-off a year-long commitment to serve. This year is no different. We’ve compiled a list of resources to help guide you in planning a meaningful celebration of the legacy of Dr. King. For those considering

mobilizing employees in service

to their communities, check out Points of Light’s extensive database of volunteer opportunities,

Engage

, or connect with our

global affiliate network

. Many network members like

LA Works

,

Jersey Cares

, and

HandsOn Atlanta

are curating or planning virtual and in-person projects that will take place on or around the King Day of Service. We also have a collection of youth-oriented

project guides

for those who want to share DIY instructions with employees who enjoy creating at-home impact while working alongside family and friends. Over the past few years, we’ve seen more and more companies interested in

building awareness and empathy among their employees

. Many companies have engaged their workforces in learning about complex issues like equity and human rights, and there could not be a more fitting tribute to Dr. King’s legacy to do more of the same!

  • Use MLK Day as a starting point for a 21-day Listen & Learn challenge similar to AT&T or share the resources we’ve curated as part of our Listen.Learn.Act to End Racism conversations in partnership with Morehouse College. Recordings of past conversations are available here. Consider extending employee learning and listening sessions into February, which is traditionally Black History Month in the U.S., or further into Women’s History Month in March. Continue these educational efforts throughout the rest of the year.
  • Offer employees the chance to learn more about the human experience and how to address biases through the free online course, To Be Welcoming, provided through the Starbucks Global Academy.
  • Deepen employees’ understanding of their own civic superpowers by sharing our Civic Life Today digital magazines. Each magazine covers one action an individual can take to make a positive impact in their community while also exploring how privilege plays a role. Employees will find stories, inspiration and additional resources to have meaningful conversations about civic life with family members.
  • Encourage employees to host conversations around the virtual dinner table with family, friends and neighbors. Enlist the help of an organization like Inclusivv or review our Courageous Conversation project guide for ideas. Engaging in dialogue with those who have diverse sets of views enables bridge-building and gets us one step closer to the Beloved Community that Dr. King envisioned.

Rather than activating employees in tribute to MLK’s legacy, use the holiday as a moment to communicate progress made on the company’s commitment to racial equity in response to the murder of George Floyd in May 2020. For companies that are still on the journey of

inward reflection and aligning corporate citizenship work with DEI strategy and infrastructure

, review and share the resources created by the

Corporate Racial Equity Alliance

, a joint initiative of JUST Capital, FSG and PolicyLink. They’ve developed a

CEO Blueprint for Racial Equity

that aims to help companies move from commitment to action. For a more local perspective, take time to review Brookings report, “

From commitments to action: How CEOs can advance racial equity in their regional economies

,” which offers the C-suite an actionable framework for making significant progress toward a more equitable economy, starting in their headquarters’ regions. For those considering using the day as an opportunity to

recognize and lift up employees who embody MLK’s values

or amplify the good work of your nonprofit partners that strive every day to create a more just society, AmeriCorps has put together a

communications toolkit

that includes key messaging, press release and proclamation templates, social media graphics, logos and suggested hashtags. You might also consider using this annual milestone to nominate an employee volunteer or volunteer leader as a

Daily Point of Light

or remind employees about the

President’s Volunteer Service Award

. Lastly, if you happen to have concentrations of employees in the metro Atlanta area, the birthplace of Dr. Martin Luther King. Jr., you’ll find some amazing

activities

taking place either on or around Jan. 15, 2024, hosted by the King Center.

Celebrating the AmeriCorps Journey: 30 Years of Community Investment and Philanthropy

This year marks a significant milestone for AmeriCorps: 30 years of unwavering dedication to community service and philanthropy. Over the past three decades, Points of Light has witnessed and supported AmeriCorps’ journey of embracing the shared vision of empowering communities and fostering a culture of service. In this reflection, we honor the undeniable impact AmeriCorps has had on our nation, embodying the ethos of “getting things done.”

A Legacy of Service and Impact

Three decades ago, President Bill Clinton signs the National and Community Service Trust Act of 1993, creating AmeriCorps. A remarkable journey began with more than 20,000 Americans pledging to serve their country. These pioneers of service ventured into more than 1,000 communities, laying the groundwork for what would become an enduring legacy of community investment. This initial step symbolized a commitment to unity, resilience and the power of collective action. Since 1994, more than 900,000 Americans have served as AmeriCorps members, contributing more than 1.2 billion hours of service to their communities across the U.S. And when considering the value of a volunteer hour is $31.80, that accounts for more than $38 billion in service hours given across every state and U.S. territory. Their work has spanned diverse fields, from education and health to environmental stewardship and disaster response, embodying a holistic approach to community development and philanthropy.

Responding to Moments of Crisis

AmeriCorps’ resilience and adaptability have been most evident in times of national crises. When the country faced the aftermath of September 11th terrorist attacks, the devastation of Hurricane Katrina and the unprecedented challenges of the COVID-19 pandemic, AmeriCorps members were there, leading recovery and rebuilding efforts. Their response in these pivotal moments underscores the essence of their mission – to answer America’s call with action and compassion. At Points of Light, our partnership with AmeriCorps has been integral to fostering a culture of service and volunteerism. By collaborating on various initiatives, we have amplified the impact of community service, inspiring others to join in this noble cause. Our combined efforts underscore the belief that every individual has the power to make a difference, and together, we can illuminate the path to a brighter, more inclusive future.

Looking Ahead: The Future of Service

As AmeriCorps celebrates this 30-year milestone, we look to the future with optimism and determination. The foundation laid by those first 20,000 members has grown into a robust, diverse and impactful network. Moving forward, their focus remains on deepening community investment, fostering inclusive philanthropy and nurturing the next generation of service leaders. AmeriCorps’ achievements reflect a collective commitment to bettering our nation, one community at a time. Points of Light celebrates AmeriCorps’ past accomplishments, and we look forward to the continued impact of this remarkable organization. Together, we reaffirm our pledge to get things done for America, turning every moment of impact into a movement of national service. AmeriCorps’ 30-year journey is a testament to the enduring power of service and community. And it’s just the beginning.

Learn more about how to join AmeriCorps.

Honoring Those Who Served: Reflecting on Veterans Day

During November, in celebration of National Veterans and Military Families Month, we turned to a leader who works at the intersection of two components of the Points of Light Civic Circle® – service and work. Meg Hendricks, Head of Military & Veterans Affairs at Fiserv, who is also an Army Veteran, has responsibility for Fiserv’s military and Veterans programming. Through a U.S. military and veterans engagement strategy called Fiserv Salutes, Fiserv, a long-standing partner of Points of Light, provides the military community with career opportunities, educational resources and business solutions. Fiserv was recently ranked #1 on the Military Times Best for Vets Employers list and has been ranked in the top 10 for the last seven years. Read on for her advice to fellow veterans and her challenge to you – our readers.

Every year, on November 11, the United States and several other countries around the world come together to honor and reflect upon the service of our veterans. It is a day to pause, reflect and express our deepest appreciation for the bravery and dedication of these individuals. One of the most powerful aspects of Veterans Day is that it is not limited to a specific branch of the military or a particular conflict. It is a day to honor all who have served. It’s an opportunity to recognize the sacrifice made by the soldiers, sailors, airmen and marines, as well as the countless support personnel and their families. So, what does it mean to be a veteran? It could mean that you served in a time of war or in a time of peace. It could mean that you served for two years or more than 30. Why is it that one of the most valuable things about being a veteran is comradery and kinship? I feel it with all those who have served. Which is why as I reflect on Veterans Day, after spending another year at the NYC Veterans Day parade, I can’t help but feel so honored that my job is to support my fellow veterans and the whole military community through my role as Head of Military and Veteran Affairs at Fiserv. I believe that providing support and assistance to those who have served is a great way to give back to the military community. So, coming from someone who has worked in this space for almost a decade and is also an Army Veteran, the following are a few of my suggestions to those who have served:

Start with One

There are so many resources and service organizations out there, it can be daunting to try to navigate them all. So, start with one. Veteran service organizations have become more and more connected over the years and if the one you start with isn’t the right one, I know they will send you in the right direction. It may take some time but keep a list of those connections along the way, you never know when you might need them or could be helpful to them in return.

Ask For Help

Let’s face it, it has been shown time and again that veterans are not good at asking for help. Studies have found that seeking help can be associated with stigma, particularly among veterans. Furthermore, these studies reveal that while many veterans express concerns about being negatively judged if they were to seek mental health treatment, they hesitate to judge a fellow veteran negatively in a similar situation. This highlights the complex dynamics of help-seeking in the military community. Break the cycle! Ask for help! If you think about it, being a military veteran means you are part of one of the biggest alumni groups in the world. So, reach out; the worst that can happen is that you get no response or someone says no. However, the likelihood if you reach out to someone in the military community or who supports the military community is that, if they can’t assist, they will point you in the right direction.

Leverage Your Network

Networking is a powerful tool. I know you may feel like this is said too much, but your network truly is your net worth. I cannot tell you the number of times I have leaned on my network to provide support both personally and professionally. The great thing about those of us who have served is we are always willing to pick back up where we left off. So, call your old battle buddy, reach out to a fellow service member on LinkedIn, go to military-related events in your local area, seek out virtual events that will be helpful. Figure out a way to engage and expand your network in a way that works for you.

Your Health is Your Wealth

How many of us completely stopped working out when we got out of the military? Or said, “I’m going to take a break from it” and then never fully got back into it? I bet quite a few. Yes, there are those who continue to maintain a strict schedule, but there are others who drift away from it when it is no longer required and planned for us. Or maybe life just got in the way. Physical activity is often the thing that gets taken off the schedule when things get too busy. So, my best advice is make taking care of yourself a priority and find the things that you enjoy that also keep you active, both mind and body.

Your Work is Important

What you choose to do professionally after service is important. You spend a huge chunk of time at your job, so it is smart to take some time to determine where you fit. There are a ton of resources out there to help you find the best company for you. Notice that I said “the best company” not the best job. Yes, the organizations that provide employment assistance will also help you with identifying jobs but in my opinion, it is more important to find a company that fits with your values, morals, lifestyle. Once you start working at that company, then there will be opportunities for internal mobility if the first job you take is not the best fit. None of this advice is earth shattering or new, but it may be a helpful reminder. On that note, remember that no matter how long it has been since you transitioned from active duty, it is all part of the journey, and it’s okay to seek help and advice along the way. Your military experience has equipped you with valuable qualities that can contribute to your success in the civilian world. It is my belief that the best thing that we can do for our fellow brethren in the military community is lift them up, meet them where they are, and give them the support they need when they need it. As my Navy friends say, “A rising tide lifts all ships.” My challenge to you, whether you are a veteran or not, is to find some time to help a veteran this holiday season.

For more information on ways Fiserv supports the Veteran and military community, please visit the Fiserv Salutes web page.

Fiserv’s Support for Small Businesses: An Approach for Impact and Inclusive Growth

In advance of Small Business Saturday, a day to celebrate and support the small businesses in your neighborhood, we reached out to Vivian Greentree, SVP, Head of Global Corporate Citizenship, at Fiserv to better understand their focus on small businesses as part of their social impact strategy. Fiserv, an active member of the

Points of Light Corporate Service Council

, supports small businesses in many ways and encourages other businesses and consumers to do same knowing that, when you “shop small,” a significant portion of your spend stays in that community and supports the small business owner, their employees and the local economy – making it a boon for all.

The following has been edited for brevity and clarity.

How and why does Fiserv invest in and support small businesses?

A: Fiserv views and supports small business as a vital engine to our communities both locally and globally. In order for us to provide best-in-class support for businesses from Wall Street to Main Street, Fiserv offers breadth and depth for businesses with Clover technology at the center of small business solutions. Small businesses are especially important to Fiserv, because we believe small businesses are the heartbeat of communities.

How does this work support Fiserv’s CSR strategy?

A: Fiserv’s

Back2Business

program is part of our commitment to be a platform for good while creating meaningful and positive impact in communities through commerce and connectivity. We have committed to investing $50 million into the small business ecosystem, connecting businesses to vital education, coaching, and capital.

How has Fiserv’s support for small businesses helped advance DEI initiatives and priorities?

A: To date, there have been nearly 1,800 small, diverse businesses that have received a Fiserv Back2Business grant. We’ve hosted pop-ups with over 90 small, diverse businesses purchasing their products and services in partnership with our employee resource group programming and events. We have also invested more than $10M in community partners who are working directly with and for small businesses. Through collaboration with community partners, we can expand our reach and create sustainable, scalable inclusive change. Additionally, we are always willing to share best practices with other organizations to ensure that we are all lifting each other up and getting better together.

How has Fiserv incorporated this work into their business strategy to “do well by doing good”?

A: We are intentional about building inclusivity and access into commerce. In addition to grants, we have expanded the B2B program to include pop-ups, where we purchase products and services from small, diverse businesses for a variety of events and functions. By doing this, we support their business holistically. And we are working with our Minority Deposit Institution (MDI) clients to addresses challenges for minority-owned banks by expanding their access capital and technology capabilities, again supporting the entire small, diverse business ecosystem and infrastructure holistically.

How have you engaged employees and ERGs as part of your work supporting small businesses?

A: All our team members have the opportunity to engage and be immersed into our small business experiences through grant events, pop-ups, marketplaces, through corporate matching campaigns, collaborative community partnerships and through internal and external meetings where we feature Back2Business partners’ products. Our ERGs host programming that incorporates small businesses though Learn and Engage sessions, virtual marketplaces, and Back2Business pop-ups. This year, for example, our Hispanic and Latino Leadership Council, Juntos, purchased t-shirts from

Triple Nikel

, a Veteran and Hispanic-owned business to celebrate Hispanic Heritage Month while Soar, our Black Associate Council, purchased puzzles from

Dope Puzzle Pieces

, a Black-owned, woman-owned business to help celebrate Black Business Month in August.

What metrics and stories illustrate the impact and success of your programs?

A: We intentionally expand small business opportunities, access, and exposure through client engagement and community investment. Clover, our small business operating system, enables a fully digital ecosystem of integrated solutions with a portfolio of value-added services, open architecture, and 3rd party integrations. External and internal metrics are provided around the number of grant recipients, small business pop-ups, newsletters, marketplaces, and through surveying grant recipients. In our 2023 survey of grant recipients, we found that 100% of the grant recipients stated the grant positively helped their business and 96% are still in business.

What advice would you give to other companies that may be interested in engaging small businesses in their network as part of their CSR strategy?

A: Organizations that are considering ways to foster a culture of inclusion and create a sense of belonging for their employees should explore all the ways their team members can get involved – through ERGs, through supply chain, through clients, and through the communities they live in. The benefits of incorporating a small business engagement strategy into a CSR approach includes market expansion, employee engagement, client engagement and loyalty, increases employee engagement, improves brand imaging, attracts investment opportunities, and makes a difference for bottom-line financials. Strong community partners, like Points of Light, are crucial to building an expansive and inclusive network of support and empowerment for the entire small business ecosystem.

2023 The George H.W. Bush Points of Light Awards Recap

Points of Light held its fifth annual celebration of

The George H.W. Bush Points of Light Awards

on October 26, 2023, at the Ronald Reagan Building and International Trade Center in Washington, D.C., to honor the legacy of President George H.W. Bush and the 2023 honorees Mike and Jacquelyne Love, Condoleezza Rice, Robert F. Smith and Rebecca and Christyn Taylor, as individuals who are driving significant and sustained impact through their everyday actions and words. These honorees and their work are lighting the path for other points of light. “To our outstanding honorees, thank you for all you do to transform the lives of countless others,” said Jennifer Sirangelo, President and CEO of Points of Light. “You’re a trailblazer inspiring others to do the same.”

The 2023 Honorees

Each year, Points of Light recognizes individuals who are committed to outstanding work in the realm of civic engagement in their communities and beyond. This year, we honored six people who embody service to and engagement with causes they care about.

“The George H.W. Bush Points of Light Awards honor our 41st President and celebrate the power of civic engagement to bridge divides, increase civic participation and change the world. These awards honor extraordinary people who demonstrate sustained civic leadership and create significant impact. Like our founder, President George H.W. Bush, our honorees have integrity, empathy, respect, optimism, conviction in the face of opposition and belief in the power of the human spirit and use these traits to inspire others to crate change in their communities.” — Jennifer Sirangelo, President & CEO, Points of Light

Mike Love

, a member of the Rock and Roll Hall of Fame, is the lead singer and a founding member of The Beach Boys and longtime supporter of environmental and educational causes. Jacquelyne Love is a businesswoman, accomplished philanthropist, interior designer and fashion designer. “Being a part of something that’s bigger than all of us. Giving collectively is bigger than all of us,” said Jacquelyne. “It’s time, talent, treasure, with a desire to love that will bring us together, and with that we can conquer any negativity and any and all adversity.” “We’re just honored to endorse, help, promote the Points of Light Foundation and all it does with so many millions of people around the world,” said Mike.

Condoleezza Rice

is the Tad and Dianne Taube Director of the Hoover Institution and a Senior Fellow on Public Policy. From January 2005 to January 2009, Rice served as the 66th Secretary of State of the United States, the second woman and first Black woman to hold the post. “It’s that spirit of volunteerism. It’s that spirit of just trying to do good that is really the essence of America and what has made this country great,” said Rice. “President George H.W. Bush called them ‘points of light.’”

Robert F. Smith

is the Founder, Chairman and CEO of Vista Equity Partners (Vista). Vista is a leading global investment firm that exclusively invests in enterprise software, data and technology-enabled businesses. He is proud to serve as the founding director and President of Fund II Foundation, which is dedicated to supporting Black American culture and safeguarding human rights. “As I think about this award, I think about, ‘What is a Point of Light?’ I grew up in Denver, Colorado, in what is described as the ‘other America.’ It’s an America where I felt loved every day,” said Smith. “I lived in a beloved community, where people cared about me and the children in our community. And, yes, I have to say my mother was a great inspiration… When I think about the points of light, she being one, there were thousands of points of light in that beloved community.”

Rebecca Taylor

founded Rebecca’s Wish, a 501(c)3 nonprofit called designed to support children with pediatric pancreatitis, after being diagnosed with chronic pancreatitis at age 7. Her mother, Christyn, serves as president of the nonprofit, which has raised over $3,000,000 to date, and has started programs to support countless children around the United States. “Our meaning and purpose through Rebecca’s disease became Rebecca’s Wish. It became the children we were helping. They became our meaning and purpose. They became the light that we were going toward, and their focus and their healing became our point of light,” said Christyn. “ “I want to thank you all for the incredible joy this award has brought me,” said Rebecca. “To show our beautiful patients that they, too, can make a difference. And that they are worthy of a real and meaningful life.”

The Co-Chairs and Host

Presidents Bill Clinton, George W. Bush and Barack Obama graciously served as Honorary Co-Chairs of The George H.W. Bush Points of Light Award Celebration. The ceremony was hosted by Emmy

®

Award nominated actor and producer John Stamos.

The Entertainment

The George H.W. Bush Points of Light Awards featured exciting performances by The Beach Boys, LOCASH, Richard Marx and Fernando Varela.

Additional Honorees

In addition to this year’s honorees, The George H.W. Bush Points of Light Awards also recognizes individuals as

Inspiration Spotlights

. This year, nine individuals from around the globe were honored for all the inspiring ways they embodied the spirit of volunteerism and brought the

Points of Light Civic Circle

®

to life through their actions.

Family Volunteer Day: The Power of Youth Involvement

Finding ways to bridge divides is essential in today’s world. One of the most potent tools for fostering understanding is civic engagement, particularly when it begins in the formative years of youth. Not only does volunteering mold responsible, aware citizens, but it also creates a culture of empathy and collaboration. As

Family Volunteer Day

approaches, here are some things you should know about youth civic engagement, plus some resources to make it easy for you to get involved.

The Importance of Early Civic Engagement

When young people engage in their communities, they develop critical skills such as leadership, empathy and teamwork. They also gain an understanding of the challenges and diversities in their communities, learning to appreciate and work with people from different backgrounds and perspectives. This exposure is crucial for youth development, equipping them with tools they will use throughout their lives. According to

CIRCLE from Tufts University

, the national rate of youth volunteerism stands at 30.3%. This statistic is both heartening and a call to action. It shows that a significant portion of our youth are already involved in supporting their communities. It also highlights the need to encourage more young people to take part in civic activities to build a better, brighter future.

Bridging Divides Through Shared Action

Civic engagement is a powerful vehicle for bridging divides. When people from various backgrounds come together for a common cause, they learn to see beyond their differences. They share experiences, goals and the satisfaction of contributing to something larger than themselves. This shared sense of purpose is essential in building resilient communities. The

U.S Department of Health and Human Services

issued an advisory from Surgeon General Dr. Vivek Murthy this year. According to the statement, “The physical health consequences of poor or insufficient connection include a 29% increased risk of heart disease, a 32% increased risk of stroke, and a 50% increased risk of developing dementia for older adults. Additionally, lacking social connection increases risk of premature death by more than 60%.” Clearly, the effects of loneliness are profound and cultivating community – especially among young people – can have a lasting and beneficial impact on mental and physical wellbeing.

Family Volunteer Day: A Starting Point

One of the best ways to introduce youth to civic engagement is through family-oriented volunteer activities. Family Volunteer Day is a day for families to work together in service. It offers an excellent opportunity for families to foster a sense of civic responsibility in children by engaging in meaningful activities and making a difference while strengthening their bond with each other and their neighbors. Points of Light provides comprehensive

toolkits

for planning volunteer activities. These resources make it easy for families to find and participate in events on Family Volunteer Day. Whether it’s cleaning up a local park, helping at a food bank or engaging in other community projects, these activities can help lay the groundwork for a lifelong commitment to civic involvement. You can organize a volunteer project with neighbors, at your school, or with community organizers.

Civic Engagement on Family Volunteer Day and Beyond

Civic engagement is a bridge that can connect communities. It starts with youth and grows through shared experiences and commitments to supporting communities around the world. As we approach Family Volunteer Day, you can use this opportunity to involve young people in community service. By leveraging resources like the Points of Light toolkits, you can plan meaningful activities that foster understanding. To learn more about the impact of volunteering and lending your time and talents responsibly, check out our Civic Life Today issue on

Volunteer

. To find volunteer opportunities in your area and beyond on an ongoing basis, search the

Points of Light Engage

platform, a database of hundreds of thousands of volunteer opportunities around the world waiting for individuals to step up. Encouraging early civic engagement is not just an investment in individual development; it’s an investment in the future of our communities and our world. Together, let’s embrace this opportunity to bridge our divides, one act of service at a time.

Your Go-To Glossary of CSR Terms

As businesses become more conscious of their role in society, the term “Corporate Social Responsibility” (CSR) has grown in importance and recognition. CSR describes the efforts made by businesses to do more than just maximize profits to shareholders by operating fairly and ethically and contributing positively to the communities and environment in which they run. More and more, individuals are keen on understanding this area – not just from a corporate perspective, but also in terms of personal involvement and impact. Yet, like any evolving discipline, CSR is rife with its own jargon. Some of these terms can seem interchangeable or even misused at times. For instance, while environmentalists might prefer the term “sustainability,” others might lean toward “social impact” to describe the work both businesses and nonprofits achieve. While this short glossary of CSR terms a great starting point, it’s essential to recognize there’s no universally accepted set of terms and definitions. It’s all about what fits your work and the context in which you’re operating. And for those thirsty for more, numerous exhaustive lists dive even deeper into the nuances of CSR. It’s also worth noting that, in recent times, some terms defined below, like “ESG,” have been misrepresented to such an extent that they risk fading from common parlance. Without further ado, let’s delve into some definitions.

Corporate Social Responsibility Glossary

  • Corporate Citizenship: This term implies that businesses are not isolated entities, but rather members of the society in which they operate. It underscores the idea that companies have obligations toward that society, much like a citizen would.
  • Corporate Philanthropy: when businesses donate resources (financial, in-kind products and services, and/or human capital) to support and invest in charitable or community causes.
  • Corporate Social Responsibility (CSR): The responsibility of enterprises to operate ethically while diminishing negative and creating positive impacts on society and the environment. It’s about how businesses align their values and behavior with the expectations and needs of all stakeholders.
  • Environmental, Social, and Governance (ESG): A set of standards for a company’s operations that socially conscious investors use to screen potential investments. While it has faced its share of misuse and backlash, its core concept aligns closely with CSR principles.
  • Purpose: A company’s “north star” or reason for existing beyond profits, which provides alignment in operations, supports culture and generates value for and deeper connections with all stakeholders.
  • Social Impact: The effect of an activity on the social fabric of communities and the wellbeing of individuals and families.
  • Social Return on Investment (SROI): A principles-based method for measuring extra-financial value (i.e., environmental and social value not currently reflected in conventional financial accounts).
  • Stakeholder Engagement: The process by which an organization involves individuals, groups or entities who may be affected by the decisions it makes or can influence the implementation of its decisions.
  • Sustainability: The practice of meeting the needs of the present without compromising the ability of future generations to meet their needs. It usually encompasses environmental, economic and social dimensions.
  • Triple Bottom Line: A framework or theory that recommends that companies commit to focusing on social and environmental concerns just as they do on profits. The three bottom lines are People, Planet and Profit.
“In addition to addressing basic community needs, companies should also consider how they can collaborate effectively with community partners to help create the next generation of their workforce to help strengthen local communities economically, educationally and socially. If your company is creating partnerships that foster opportunities to expose, train and educate the next generation for employment in your industry, then everyone wins.” — Jennifer Nash, Senior Vice President, Corporate Solutions, Points of Light

How Points of Light Can Illuminate Your CSR Journey

At

Points of Light

, we believe that the most powerful force in the world is the individual who has realized their power to do good. Our mission is to inspire, equip and mobilize people to take action that changes the world. If your company is looking to drive genuine change and engage employees in CSR initiatives, we’re here to partner with you on this transformative journey. From consulting on best practices to providing platforms for volunteer engagement, we’re committed to making corporate social responsibility not just a buzzword but a tangible, impactful reality.

Shop for Gifts With Impact This Holiday Season at the Daily Point of Light Marketplace

As the holiday season approaches, the joy of giving takes center stage, offering a unique opportunity to share gifts with impact. It’s a perfect time to use your

purchase power

to further social good. This year, transform your shopping into a meaningful journey, choosing gifts that not only delight your loved ones but also resonate with deeper values of sustainability, community support and positive change. Welcome to the Daily Point of Light Marketplace – a virtual venue that allows you to shop for products made by

Daily Point of Light

honorees. These social entrepreneurs offer unique products that ultimately better the world through their businesses. You can embrace the spirit of the season by selecting gifts that bring joy to your friends and family, and the world, creating ripples of positive impact that last all year long. See the full suite of products below and read inspiring stories of how these social impact leaders are driving real and sustained change in their communities. But first, find out what a social entrepreneur is and why this pathway is essential to civic engagement.

What Is a Social Entrepreneur?

Social entrepreneurs are innovative changemakers who establish businesses with the primary goal of addressing social, environmental, or cultural challenges. Unlike traditional entrepreneurs, their primary measure of success isn’t profit, but rather the positive impact they can make on society or the environment. Supporting social entrepreneurs is crucial because they often tackle issues that are overlooked or underserved by other sectors. By purchasing from or investing in their businesses, consumers and investors not only receive a product or service but also contribute to solutions for pressing global problems, promote sustainable development, and help foster a more equitable and just society. In essence, supporting social entrepreneurs means playing an active role in shaping a better world through mindful economic choices.


Learn more about Social Entrepreneurs in this free issue of Civic Life Today.


Gifts with Impact: The Daily Point of Light Marketplace

Shop ‘til you drop! These Daily Point of Light honorees are offering products through our marketplace that help you become a champion of social good with every purchase.


Alex Hart-Upendo

: At just 12, Alex founded

Build-A-Bow

, transforming adversity into a thriving business that offers custom bowties and champions community causes. Each purchase supports workshops and anti-bullying initiatives. Join Alex in making a difference—one bow at a time.


Gretchen Holt Witt

: Liam Witt’s childhood cancer diagnosis in 2007 propelled his parents, Gretchen and Larry, into action. They initiated a massive bake-a-thon, baking 96,000 cookies to fund research for better, less toxic pediatric cancer treatments. This effort evolved into

Cookies for Kids’ Cancer

, raising nearly $20 million through grassroots events. By purchasing these cookies, you can enjoy or give a sweet treat this season while joining a movement to change the future of pediatric cancer treatment.


Harry and Heath Bennett

: In response to a classmate’s cancer diagnosis, Harry and Heath crafted

Bennett Brothers Balm

, a natural, organic lip balm, dedicating 100% of profits to cancer research and patient care. Their homemade balm has contributed over $43,000 to the cause. By choosing their products, you’re joining the Bennett brothers in their heartfelt fight against cancer.


Mindy Atwood

: Join

Patches of Light

in their mission to bring relief and unity to families with critically and terminally ill children. Founded by Rodney and Mindy Atwood, who personally experienced the hardships of caring for sick children, Patches of Light offers essential support by covering living expenses and emergency needs. Support this cause by purchasing Mindy’s published books, with all proceeds directly aiding families across the United States and beyond.


Natalie Salvatierra

:

Do Not Worry, Little Donkey

is inspired by Natalie’s heartfelt mission to support those with OCD through her virtual letter-writing platform, Solely Sunshine. This book serves as a gentle, nurturing guide for young children facing common worries and anxieties. By purchasing this book, you not only offer solace to a child but also support a broader cause of spreading kindness and understanding mental health.


Peyton Daley

: Join Peyton’s mission to support the comfort and adoption of shelter animals with

Paw Prints Blankets

. For every cozy blanket you purchase, one is donated to a no-kill animal shelter in the San Francisco Bay Area, bringing warmth to furry friends at Pets in Need, North Valley Animal Disaster Group and Humane Society Silicon Valley. Embrace the cause and share the warmth.


Sir Darius Brown

: Overcoming his own challenges, Darius discovered a passion for making

bow ties for dogs

. His mission began when he realized these dapper accessories could help rescue dogs affected by natural disasters get noticed and adopted faster. By supporting Sir Darius and purchasing his handmade bow ties, you’re accessorizing your pet, while contributing to the mission to save shelter pets and provide them with essential “Wag Bags” filled with much-needed items.


Rhiannon Menn

:

Lasagna Love’s

founder had a goal to positively impact communities by connecting neighbors with neighbors through homemade meal delivery. Check out the culinary collection, featuring baking dishes, knives and much more. Each purchase is a step toward combating hunger and food insecurity in communities across the U.S. Embrace the spirit of giving back while creating delicious meals in the kitchen and carving paths towards a brighter future.


William Cabaniss

: At just 14, William founded

Vanilla Feeds Tomorrow

, driven by a passion to fight hunger. This unique venture, where all work is volunteer based, donates 100% of profits to Second Harvest Food Bank of East Tennessee, translating to 601,215 meals so far. By purchasing William’s homemade pure vanilla extract, you’re not just adding flavor to your food; you’re directly contributing to a nourished community.  


 

Shop Now to Let Your Light Shine

The Points of Light online store is now open! Shop for tees, hats, mugs, phone cases and more. Your light is already shining, now’s your chance to show the world just how bright it is.

Voter Education: 6 Keys to Understanding the Nuances of Voting

Voting is a cornerstone of a civically engaged life, offering every person a voice in the collective direction of their community and nation. In an era where information – and misinformation – is at our fingertips, it’s both a privilege and a responsibility to be informed, especially when it comes to our democratic processes. 

 

Casting an informed

vote

isn’t just about choosing a preferred candidate; it’s about understanding how that choice will affect our daily lives for the years to come. Voter education is the avenue that leads to such an informed decision. It is the responsibility of both the individual and the larger societal systems to ensure voters understand the candidates and ballot. Here are some tips on how to become more informed and some resources to help you do so.

 

The Power of Local Elections 

While presidential elections often command a lot of attention, it’s local elections that have the most immediate and tangible impact on our daily lives. In most major cities, fewer than

15% of voters

turn out to vote in their mayoral election. And because there are fewer voters in

local elections

, your vote carries tremendous power.

 

Elected officials at the local level, from school board members to mayors and city council members, shape policies on everything from public transportation to local taxes to educational reforms and more.

 

Given the smaller voter pool in local elections, each ballot cast carries more significant weight, making it an invaluable opportunity for individuals to influence their immediate surroundings and advocate for the issues that matter most to them.

 

Where to Find Resources 

To be an informed voter, a little homework is in order. Start by finding out if your state offers an app for voting. Apps can offer access to the upcoming ballot, tell you where to vote, help you update your registration, vote by absentee ballot and more. 

 

To learn more about who and what is on the ballot, check local newspapers and community websites, which frequently offer insightful profiles of candidates and provide breakdowns of local issues. Nonpartisan websites such as

Vote411

offer a comprehensive look at your ballot, from the top offices to the local issues, and provide insights on measures and candidate stances. This resource was launched by the League of Women Voters Education Fund and tailors election information to your specific location, ensuring you have all the details you need to cast your vote confidently. Similarly,

Ballotpedia

serves as an objective online encyclopedia of neutral, detailed information about elections at all levels.

 

Interpreting the Ballot 

Ballots can sometimes present a challenge to voters, especially when measures are described in dense legal language. To truly grasp the meaning and implications of these measures, voters should turn to nonpartisan resources like the websites listed above or attend local community forums that offer clear and concise explanations. 

 

When researching candidates, it’s beneficial to peruse candidates’ official websites and social media pages. These platforms often provide a candid view of the candidate’s priorities and standpoints on various issues. But what if a candidate doesn’t necessarily have a robust website that answers your questions?

 

Engage with Local Officials 

The beauty of local governance lies in its accessibility. Local officials, unlike their national counterparts, tend to be more reachable and responsive to their constituents. If there’s ever uncertainty about a candidate’s stance on an issue, or if there’s a desire to voice a concern, you shouldn’t hesitate to

send an email

or make a phone call.

 

This kind of direct engagement not only provides valuable insights but also informs officials about the issues that matter to their community. Additionally, attending town hall meetings or public forums hosted in local community centers, schools or libraries offers a direct channel to engage with and learn from candidates.

 

Make Sure You’re Registered to Vote 

It may sound like an unnecessary step if you’ve

registered to vote

in the past, but it’s not uncommon for voter registrations to be purged. At least

17 million voters

were purged nationwide between 2016 and 2018.

 

Purging voter rolls is a necessary and important process. Registered voters can be purged for a number of reasons, including death, moving and committing a felony among others. The reason can

vary by state

, but once your record is purged, you become ineligible to cast your ballot. Before the next election,

check

to see if your registration is active.

 

Now It’s Time to Vote 

A thriving democracy relies on the active and informed participation of its citizens. By dedicating time to understanding the local landscape—both the candidates and the issues—you become an integral part of shaping your community’s future direction.

 

In the realm of local elections, your vote isn’t just a voice; it’s a call to action. As election day approaches, be prepared to wield that power, knowing fully the impact and influence of your choice.